AI & Automation Specialist

Introduction

Ask & Embla and Ambi are two fast-growing alternative jewelry brands, and we're looking for an AI & Automation Specialist to build the backend infrastructure that powers how we work. You'll own the design and implementation of AI-powered workflows and automation systems across both brands — touching operations, logistics, finance, and beyond. This is a hands-on technical role for someone who wants to build something that actually matters, with the commitment to excellence to do it right.

What You'll Do

• Identify inefficiencies across business functions and translate them into automation and AI solutions
• Design, build, and maintain backend automations and AI-powered systems that integrate with our existing tools and platforms
• Own the full build cycle — scoping, prototyping, deployment, and maintenance
• Evaluate and implement AI tools, APIs, and platforms relevant to our needs across both brands
• Manage multiple automation projects simultaneously, keeping timelines and priorities clear
• Build internal documentation so the team can confidently use and maintain what you build
• Stay on top of emerging AI infrastructure and bring a clear point of view on what we should adopt and when

Who You Are

• 3+ years of hands-on experience building automation systems and AI-powered workflows
• Identify inefficiencies across business functions and translate them into automation and AI solutions
• Design, build, and maintain backend automations and AI-powered systems that integrate with our existing tools and platforms
• Own the full build cycle — scoping, prototyping, deployment, and maintenance
• Evaluate and implement AI tools, APIs, and platforms relevant to our needs across both brands
• Manage multiple automation projects simultaneously, keeping timelines and priorities clear
• Build internal documentation so the team can confidently use and maintain what you build
• Stay on top of emerging AI infrastructure and bring a clear point of view on what we should adopt and when
• Work autonomously in a lean, fast-moving team with minimal hand-holding, preferred
• Have hands-on experience within Lark Suite — Lark Base, Lark Docs, and workflow automation, preferred
• Work within a DTC or ecommerce environment, preferred
• Navigate and build within the Shopify ecosystem, preferred

Ask & Embla is a rapidly growing jewelry brand born from alternative subcultures shaped by punk, goth, and music movements. We're based in Singapore, with a collective following of more than 850,000 across our social media channels. Our growth continues with the launch of Ambi , our piercing-focused jewelry brand, which carries the same spirit of self-expression as Ask & Embla.

As e-commerce brands, we ship internationally to a diverse customer base, and we are proud to be one of the leading brands worldwide in the alternative jewelry space. We’re passionate about creating a company that brings out the best in everyone, where individuals love to work and grow as a team. That means constantly learning, building new things, staying flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla and Ambi are led by an ex-Googler and ex-Amazonian, supported by dozens of team members across multiple countries. We’re building the foundation to expand into several business verticals beyond e-commerce, while continuing our operations to fulfil thousands of orders each month.