[PUB-JOD] Senior/ Application Analyst, Smart Ops & Artificial Intelligence

[What the role is]

We are seeking a highly motivated and experienced professional to lead the development, delivery, implementation, and ongoing management of enterprise-level operational and digital systems using Artificial Intelligence (AI) vibe coding tools. The successful candidate will oversee end-to-end project delivery, stakeholder engagement, system integration, vendor management, governance compliance, and operational readiness for mission-critical IT platforms.

[What you will be working on]

Project Delivery and Management

• Lead the planning, implementation, testing, deployment, and operationalisation of enterprise IT systems.
• Manage project scope, schedules, deliverables, risks, issues, budgets, and dependencies to ensure timely and effective delivery.
• Coordinate with business users, senior management, technical teams, vendors, and other stakeholders to drive project outcomes.
• Support procurement activities, including requirements gathering, tender preparation, proposal evaluation, and contract administration.

Business Analysis and Stakeholder Engagement

• Gather, analyse, and document business requirements from multiple stakeholder groups.
• Facilitate workshops, discussions, and requirement clarification sessions to align business needs with technical solutions.
• Prepare management papers, project updates, presentations, reports, and decision papers for senior management review.
• Maintain effective communication between business users, technical teams, vendors, and management stakeholders.

Solution Development, Design and System Integration

• Oversee solution design and ensure alignment with business, technical, security, and operational requirements.
• Manage integration across enterprise applications, cloud platforms, APIs, databases, and third-party systems.
• Work closely with applications, infrastructure, cybersecurity, data, and cloud teams to ensure system interoperability and resilience.
• Review technical specifications, design documents, implementation plans, and system architecture proposals.

Vendor and Contract Management

• Manage system vendors throughout the project implementation, maintenance, and support lifecycle.
• Monitor vendor performance and ensure compliance with contractual obligations, deliverables, service levels, and governance requirements.
• Coordinate review and acceptance of vendor submissions, including technical proposals, project plans, testing documentation, and operational handover materials.

Operations, Support, and Governance

• Support system operations, enhancements, maintenance, and continuous improvement activities.
• Coordinate incident management, problem resolution, service requests, and change management activities.
• Ensure system availability, reliability, security, performance, and operational readiness.
• Support compliance with Government ICT policies, cybersecurity standards, audit requirements, risk assessments, and governance processes.

[What we are looking for]

• Degree in Computer Science, Information Systems, Engineering, or a related discipline.
• At least 3 years of relevant experience preferred, such as IT project management, business analysis, systems implementation, or enterprise application delivery.
• Experience delivering enterprise-scale systems involving cloud-hosted solutions, application development and maintenance, system integration, and multi-stakeholder coordination.
• Experience managing vendors, system implementation projects, service delivery, and contractual deliverables.
• Experience working with Government agencies, statutory boards, or large enterprises will be advantageous.
Experience in AI vibe coding tools, automation, analytics, or digital transformation projects will be an advantage.

Technical Knowledge

• Knowledge of cloud platforms such as AWS, Microsoft Azure, Government Commercial Cloud, or equivalent environments will be advantageous.
• Knowledge of enterprise system integration, APIs, databases, web applications, and mobile applications.
• Understanding of identity and access management, cybersecurity principles, IT service management, and application support processes.
Awareness of Government ICT governance, security review, audit, risk assessment, and compliance requirements will be advantageous.

Competency

• Strong project management, stakeholder engagement, and communication skills.
• Strong analytical, problem-solving, documentation, and presentation skills.
• Ability to manage multiple priorities, projects, vendors, and stakeholders concurrently.
• Ability to translate business requirements into practical, secure, and sustainable technical solutions.
• Good understanding of procurement, tender specifications, proposal evaluation, and contract management processes.