Customer Service Representative

Teleperformance is Hiring || Customer Service Representative (Domestic E-Commerce Process)

• Position: Customer Service Representative – Domestic E-Commerce Process
• Work Mode: Remote (Work from Home)

Key Responsibilities:

• Handle customer queries through voice support.
• Deliver exceptional customer service and ensure customer satisfaction.
• Resolve customer concerns efficiently while maintaining quality standards.
• Follow process guidelines and achieve performance targets.

Mandatory System Requirements:

• Laptop with Intel Core i5 (8th Gen or above) or AMD Ryzen 7 (7th Gen or above)
• Minimum 8 GB RAM
• Windows 10 or above
• Built-in webcam (Mandatory)
• Stable broadband connection with minimum 25 Mbps upload & download speed
• Wired USB headset with microphone
• Power backup (Inverter/UPS) to ensure uninterrupted work