Senior Business And Data Analyst
JOB DESCRIPTION
Top 3 reasons to join us
- User-first mindset, solving real needs with impact
- Data-driven culture, decisions backed by insights
- Safe space to innovate, fail fast and grow faster
Job description
ABOUT GIAO HANG NHANH (GHN)
Giao Hang Nhanh (GHN) is one of Vietnam’s leading logistics companies, proudly delivering exceptional services with the commitment: “Smarter, Faster, More Cost-Effective.” GHN empowers millions of businesses to optimize their operations while creating thousands of jobs for the Vietnamese workforce.
Founded with the mission to revolutionize the logistics industry and guided by a technology-driven vision, GHN continuously integrates advanced technological solutions into every delivery. This enables streamlined operations, enhanced delivery performance, and a fast, safe, and efficient customer experience - serving a wide range of clients including E-commerce platforms, retailers, and individual consumers.
With a nationwide network spanning all 34 provinces and cities, a forward-thinking innovation strategy, and robust logistics infrastructure, GHN continues to affirm its position as a pioneer in Vietnam’s rapidly growing E-commerce and logistics sector.
ROLE OVERVIEW & SCOPE
- Current Scope: ~70% Business Intelligence (BI)/Data, ~30% Operations & Marketing.
- Evolution & Direction: The objective of this role is to systematically reduce time spent on routine BI tasks by leveraging AI automation, thereby freeing up bandwidth to expand into strategic operations, marketing, and commercial initiatives.
- Ideal Profile: Suitable for BI/Data professionals who want to transition into broader business, operational, and commercial roles.
KEY RESPONSIBILITIES
1. Financial Products
- Perform user acquisition analytics and evaluate growth channel efficiency.
- Analyze customer data to support credit scoring models and risk management.
- Audit partner data and manage daily sales operations to drive growth.
2. SME & Partner Network Operations
- Analyze data to build commercial policies and optimize pickup fulfillment rates.
- Monitor channel sales performance, order allocation, and risk controls.
- Extract and validate operational data for billing and reconciliation.
3. Strategic & Cross-Functional Initiatives
- Execute ad-hoc strategic initiatives, product operations, and marketing support assigned by department management.
Your skills and experience
- 2 to 4 years of relevant experience, preferably in Logistics, E-commerce, Retail, FMCG, E-Wallet, or Tech companies.
- Background in BI or data analytics, with a proven ability to translate data into actionable business and operational strategies.
- Proficient in SQL and Python; hands-on experience with BI tools (Power BI, Tableau, or Looker) and automation/AI solutions.
- Excellent interpersonal and stakeholder management skills.
- Proactive, self-motivated, and able to work independently with a strong work ethic and high personal ownership.
Why you'll love working here
- Competitive compensation package including salary and performance-based bonuses.
- Full statutory insurance (Social, Health, and Unemployment Insurance).
- Private healthcare insurance.
- Annual health check.
- Annual salary review based on performance and contribution.
- Company team-building activities and annual trips.
- Continuous learning opportunities through internal and external training programs with clear career development pathways.