Audio Visual Engineer (HCM/HN)

Top 3 reasons to join us

• Very competitive remuneration package
• Build products for millions of users in Australia
• Hybrid and flexible working environment

Job description

ABOUT THE JOB

We are looking for an AV/VC Engineer to provide onsite support for meeting room technologies, AV/VC systems, and network infrastructure across our Vietnam offices.This role plays a key part in ensuring seamless collaboration experiences, supporting corporate events, and maintaining

stable day-to-day operations.

Your skills and experience

YOUR JOB RESPONSIBILITIES

• Provide onsite support and troubleshooting for AV/VC systems (Zoom Rooms, Neat, meeting room equipment).
• Monitor and maintain AV, VC, and Digital Media systems via dashboards and tools.
• Support Zoom Meetings, Webinars, and hybrid events (setup, operation, recording).
• Manage Digital Media devices (setup, onboarding, monitoring via Appspace).
• Deliver user support, training, and maintain technical documentation.
• Perform basic network support, including equipment checks, cabling, and troubleshooting.
• Work closely with remote teams to resolve incidents and ensure system stability.
• Support events and provide after-hours assistance when required.
• Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

YOUR SKILLS & EXPERIENCES

• Experience in enterprise meeting room deployments and AV system integration.
• Strong experience with Zoom Rooms, Crestron, Extron, Q-SYS, AV over IP (AVoIP), Neat devices, integrated video conferencing solutions, and Appspace Digital Signage.
• Solid understanding of AV infrastructure, signal flow, system integration, and troubleshooting.
• Experience supporting HDMI Matrix Switchers, Video Encoders/Decoders, Transmitters/Receivers, PTZ Cameras, Speakers, Microphones, Room Scheduling Panels, and Room Automation systems.
• Good knowledge of AV networking, including LAN/WAN, TCP/IP, VLAN, DNS, DHCP, firewall configurations, and AV device connectivity.
• Proven ability to troubleshoot and resolve audio, video, control, and network-related issues.
• Hands-on mindset with strong problem-solving skills.
• Good communication and stakeholder management skills.
• Willingness to work onsite and support outside business hours when needed.
• Bachelor's degree in IT, Telecommunications, Computer Engineering, or a related field.

Why you'll love working here

THE BENEFITS AND PERKS

1. Generous compensation and benefit package

• Attractive salary and benefits
• 20-day annual leave and 7-day sick leave, etc.
• 13th month salary and Annual Performance Bonus
• Premium healthcare for yourself and family members
• Monthly allowance for team activities
• Premium welcome kit and frequent appreciation gifts 
• Extra benefits for long-term employees

2. Exciting career and development opportunities 

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Well-structured  learning and development programs (technical and soft skills) 
• Sponsored certificates in both IT and banking/finance
• Premium account on Udemy 
• English learning with native teachers
• Opportunity for traveling & training in Australia

3. Professional and engaging working environment

• Hybrid working model and good work-life balance 
• Well-equipped & modern Agile office with fully stocked pantry
• Special programs to improve your physical and mental health
• Annual company trip and events 
• A solid talented team behind you – great people who love what they do

If this excites you, let's have a chat over a cup of coffee!