Ecommerce Merchandise Analyst (Maternity Cover)
JOB DESCRIPTION
Overview of the Merchandise Analyst, Global Content role
The eCommerce team is responsible for delivering a superior site experience for the customer, using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.
You will have the opportunity to collaborate closely with cross-functional partners to deliver a seamless, friction-free, shopping experience online. To do this, you will be responsible for:
EDM
Perform EDM coding and linking (following an effective linking strategy) - responsible for slicing edm artwork, inserting the correct links and converting into html email templates using Figma and Dreamweaver
Social Media
Execution of organic social media posting based on 360 strategy set by site manager
Review curalate for domestic imagery that supports strategy and brand marketing goals by season
Posting in meta business manager across IG & FB, focusing on static posts, reels and some cross brand support for collabs
Cross brand, cross market collaboration and alignment on posts, copy and linking
Weekly/Monthly reporting and analysis of organic social posting results
Content
Support content pages/landing pages/homepage builds (including issuing and following up on tickets for tech team)
Update sitewide and supercat banners
Homepage Navigation
Create/build out category pages/collection pages/collaboration pages
Tag products on lookbook via Curalate
- Update store events/delivery cut-offs/terms & conditions
- Manage cross-brand content execution in alignment with business strategies and campaign priorities.
- Execute content across desktop, mobile, and app, ensuring accuracy and timely delivery.
Conduct site clean-up work
Other projects as assigned
Criteria:
Min tertiary qualification and 2 years of e-commerce or related experience
Ability to make timely decisions, anticipate problems, and provide creative solutions
Strong affinity for the products and brands
Proven analytical, business planning, and organizational skills
Ability to deal with ambiguity, fast pace, and a changing environment
Experience working in a global business and across multiple time zones
Strong attention to detail and accuracy
Intermediate Excel skills (working knowledge with pivot tables and v-lookups)
We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.
#LI-KW1
About Us
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada, Puerto Rico, Australia, United Kingdom and the rest of the world with franchise partnerships. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark and Graham, and GreenRow. Our passion for high-quality products, functional design, outstanding customer service, enhancing the lives of our customers and the communities remains as our core values.
Today, we are a more than USD 8.7 billion company, with a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
The Singapore regional office was set up in 2008 and we currently have more than 160 associates in functions such as sustainability, customs & compliance, finance, human resource, information technology, inventory planning, logistics, sourcing and quality assurance.
The Global team is an inclusive employer where we recruit and provide employees with fair opportunities on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability. Find out more about us at our WSI LinkedIn Page !