[LTA-PT] MANAGER/DEPUTY/ASSISTANT MANAGER, TICKETING EXPERIENCE (TICKETING STRATEGY & PROJECTS)

[What the role is]

[LTA-PT] MANAGER/DEPUTY/ASSISTANT MANAGER, TICKETING EXPERIENCE (TICKETING STRATEGY & PROJECTS)

[What you will be working on]

Join our dynamic team and be a self-driven player to lead in shaping the future of public transport ticketing from policy creation to implementation!

Responsibilities:

• Conduct in-depth analysis of existing ticketing strategies.
  
  

• Enhance ticketing experience and concession policy, to deliver simple and seamless ticketing experience for commuters.
  
  

• Collaborate with internal/external local/foreign stakeholders and partners to gather insights and ensure alignment with industry and public needs.
  
  

• Formulate and present recommendations to enhance financial sustainability and efficiency, including the transition from Card-Based Ticketing to Account-Based Ticketing system.
  
  

• Oversee the implementation of approved policies, working closely with relevant internal and external stakeholders.
  
  

• Monitor policy effectiveness, gather feedback and make adjustments as needed.

[What we are looking for]

• Knowledge in any discipline.
  
  

• 3 – 5 years’ experience in project management and/or policy. Fresh graduates are welcome to apply.
  
  

• Strong analytical skills and the ability to translate data into actionable policy recommendations.
  
  

• Good written communication and interpersonal skills for effective collaboration and presentation.
  
  

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.