Project Coordinator (IT Services)

PROJECT COORDINATOR

Your Responsibilities

1. Project Planning & Execution

• Develop detailed project plans including scope, milestones, resource allocation, and timelines.
• Assign and coordinate tasks, ensuring team members understand requirements and deadlines.
• Track progress daily, proactively identify risks (delays, scope creep, resource issues), and escalate solutions when needed.

2. Client Communication & Relationship Management

• Act as the bridge between clients and internal teams, maintaining strong and transparent communication.
• Build trust with clients, gather insights, and propose suitable actions for different scenarios.
• Provide regular updates and ensure client expectations are managed effectively.

3. Quality & Risk Management

• Monitor deliverables to ensure they meet agreed standards and quality benchmarks.
• Identify potential risks early, propose preventive measures, and manage issues before escalation.
• Maintain proper project documentation

4. Reporting & Collaboration

• Report project status, risks, and blockers to higher managers on a daily/weekly basis.
• Ensure smooth collaboration across teams via meetings, emails, Slack, WhatsApp, or other channels.
• Maintain a professional and positive working environment within the project team.

Requirements

Must have

• Bachelor’s degree in International Relations / Foreign Languages / Business / Business Administration/ Management or related fields.
• Strong English communication skills (Speaking & Writing skills) (equivalent IELTS 7.0 / TOEIC 900)
• Strong communication and interpersonal skills
• Excellent organizational and multitasking skills
• Ability to adapt in a fast-paced, dynamic environment, client-focused mindset.

Nice to have

• Experience in project coordination, account management, or customer support (IT industry experience is an advantage).
• Knowledge of project management methodologies (Agile/Scrum is a plus).
• Familiarity with project management tools (Jira, Trello, Asana, MS Project, etc.).
• Previous experience in IT outsourcing or software development environments.

WHY YOU'LL LOVE WORKING HERE

• Semi-annual performance reviews with salary adjustments.
• 12+ days of annual leave, allowances (lunch, parking).
• Monthly team-building & company trip.
• Monthly birthday gifts for staff.
• Company-sponsored social events and gatherings.
• Regular training and knowledge-sharing sessions.
• Private health check-ups 
• Direct exposure to international clients in Singapore, Australia, and Europe.

ABOUT US

Golden Owl Solutions is a leading IT outsourcing company with over 10 years in the market and nearly 200 talented team members. With 99% of our clients from international markets , you will work in a modern IT environment where English is the primary language , surrounded by passionate, innovative, and collaborative colleagues. Join us to grow your skills, take on global challenges, and make an impact in the tech industry.

Website: www.goldenowl.asia

Fanpage: https://www.facebook.com/goldenowl.asia/

    https://www.facebook.com/goldenowl.careers

Phone: 028 6270 5825

Location: 

Dev office: Level 3rd, Sun Village Apartment, 31-33 Nguyen Van Dau, Ward 6, Binh Thanh District, HCMC, Vietnam

Headquarters: C-00.13, Sarina Condominium, 62 Hoang The Thien An Loi Dong Ward, Thu Duc City, Ho Chi Minh City.

Google Map: Find us here – Golden Owl Solutions