Product Manager
JOB DESCRIPTION
Arches is a global knowledge platform connecting 160,000+ experts to Fortune 500s and top investors. Founded in 2019, we have 250+ staff across 8 cities - with HCMC as our largest hub — and we are scaling to 400+ by becoming an AI-native organization. We are backed by $6M+ and certified as a Great Place to Work® Japan 2026.
Owns the results of a new team, taking the lead in discovering and articulating business-side challenges and connecting them clearly to the development team. Designs and operates an AI-first agile process and system development management approach, continuously improving both the team's output and its process.
You'll be a founding member of a new engineering team—building culture, process, and tech stack from the ground up. This isn't a cog-in-the-machine role; it's your chance to define how a team works, what tools we adopt, and how we ship.
What's in it for you:
- Global exposure — collaborate across 15+ nationalities, with our largest hub in HCMC
- Fast-track growth — doubling in size means real leadership opportunities (Tech Lead → CTO track)
- AI-first innovation — build at the frontier, not just maintain legacy systems
- GRIT culture — Guts, Resilience, Initiative, Tenacity. We empower ownership, not titles
- Shape the future — your decisions today become the team's DNA tomorrow
Location: Ho Chi Minh City, Vietnam
- Own product discovery: identify user and business problems through research, data, and stakeholder conversations; translate insights into a prioritized roadmap
- Define and track success metrics (adoption, retention, business impact) for features you ship; use data to decide what to build next
- Write clear product requirements and specs ; align Tech Lead and engineers on scope, priority, and trade-offs
- Make prioritization calls that balance roadmap initiatives against smaller issue and bug-fix work; be accountable for the reasoning behind every decision
- Partner with engineering to explore how AI agents and generative AI can enhance product workflows and user-facing features
- Run lightweight, AI-augmented product processes (research synthesis, requirement drafting, rapid prototyping); continuously refine how the team works
- Communicate roadmap progress, key decisions, risks, and outcomes to leadership and stakeholders.
- Coach and empower the engineering team by fostering ownership, supporting professional growth, and removing blockers to maximize impact.
Required Qualifications
- 3+ years of Product Manager experience owning a roadmap end-to-end (not project coordination or delivery management)
- Track record of using data and user research to prioritize and validate product decisions
- Strong ability to translate business requirements into clear, structured technical specifications for development teams.
- Self-driven learner with the ability to independently explore, evaluate, and implement emerging technologies.
- Proven ability to lead and develop engineering teams, fostering collaboration and high performance.
- Experience establishing, optimizing, and scaling software development processes and engineering best practices.
- Familiarity with AI-driven Agile development methodologies and the ability to continuously improve system development and delivery processes.
Preferred Qualifications
- Engineering experience (especially Vibe Coding / AI-assisted coding experience)
- English communication skills (reading, writing, and speaking)
- Adaptable and resilient, with the ability to thrive in a fast-paced, startup environment while managing changing priorities and delivering high-quality results.
Compensation & Benefits
- Competitive base salary
- Annual Bonus – 1-month gross salary
- Paid Leave – 12 days of annual leave, plus additional paid leave for significant life events and 8 days of sick leave
- Private Medical Insurance
- Self-learning Budget – Up to $1000 per year.
Career Growth
- Rapid Career Advancement – Tackle challenging problems for top startups and gain skills for the global stage, with opportunities for swift promotions.
- Build a High-Caliber Network – Collaborate with and learn from top industry leaders and decision-makers, expanding valuable connections for career growth.
Engagement
- Enjoy a vibrant work environment with team activities, quarterly dinners, company trips, social gatherings, and office snacks and drinks. Support for employee well-being also includes sports clubs (badminton, golf, football, etc.)
- Flexible Work Arrangements