Product Manager (Consumer Facing Product)

Company Description

• Chợ Tốt is part of Carousell Group, the fastest-growing classifieds technology group in Southeast Asia. Since launching in the Vietnamese market in 2013, Chợ Tốt has become a recommerce platform for buying and selling second-hand goods, with more than 10 million users and over 1 million items listed for resale every month. As Vietnam’s leading online classifieds site, we are passionate about making life more convenient for everyone.
• Our mission is to help everyone find a way to any of their wants (“Muốn là có”). We are a dynamic family with young and energetic members seeking motivated talents to join our fast-moving and fun-loving crew.

Job Description

• Own the end-to-end product development lifecycle — from discovery, analysis, and conceptualization to prototyping and validation — delivering solutions that fit the Vietnam market and grow the Chợ Tốt product.
• Own and maintain the product roadmap, ensuring priorities are clearly communicated and aligned with business goals.
• Conduct user research and synthesize findings to identify, validate, and prioritize user problems and opportunities.
• Define clear product requirements (PRDs) and acceptance criteria for engineering and design teams.
• Work closely with the Business Analyst and Product Analyst to formulate strategic insights and propose action plans to achieve business objectives.
• Define, track, and report on key product metrics; design and analyze A/B tests and experiments to validate hypotheses before full-scale rollout.
• Collaborate cross-functionally to break down business objectives into executable deliverables, and partner with engineering to ensure features are implemented and delivered as planned.
• Thrive in a fast-paced environment with weekly deliverables, maintaining a bias for action and systematic thinking.
• Scope: Seller tools driving customer success; core features serving all 4 verticals: Chợ Tốt, Chợ Tốt Xe, Việc Làm Tốt, and Nhà Tốt.

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, or related field.
• At least 2 years of product management experience; exposure to consumer/marketplace products or business tooling is a plus.
• AI Integration: Demonstrated capability to leverage AI tools & technology to optimize product workflows, drive automation, and enhance product features.
• Critical Thinking: Exceptional critical thinking skills; ability to analyze messy support complaints or ambiguous feedback and transform them into clear problem/opportunity statements backed by real data — strong attention to detail with no invented baselines.
• Business Mindset: Strong business-oriented mindset with a clear understanding of how product features directly drive business growth and metrics.
• Stakeholder Management: Excellent stakeholder management abilities — skilled at aligning expectations, building consensus, and driving cross-functional collaboration across Business, Engineering, Design, and Marketing teams.
• Proactive & Self-Driven: Highly proactive attitude and asks clarifying questions before guessing, takes ownership, and acts independently without waiting to be told.
• Adaptability & Execution: Comfort with ambiguity, fast learner, and flexible with a hands-on "get-it-done" attitude.
• Communication: Strong Vietnamese and English communication (written and verbal); comfortable working directly with cross-functional teams day-to-day.

Benefits:

• Working in the young, dynamic, and supportive environment.
• Receive 100% salary during the probation.
• Social insurance full-salary for employee in the probation
• Premium healthcare for employees.
• Get 15 days of annual leave + 5 days of sick leave + 1 birthday leave + 1 Christmas day leave per year
• Get a 13th-month salary and annual performance bonus.
• Laptop device will be provided
• Participate in regular team-building activities and company parties.
• Learning and career development opportunities with access to Coursera, Udemy, and O’Reilly.
• Complimentary fruits, coffee, and tea are provided at the office.
• Our modern offices serve perfectly for a relaxed, yet productive work environment.
• You will grow with the FRUIT values of Fast Growth, Responsibility, User-first, Integrity, and Team.