Project Manager, Warehouse Management System

Responsibilities:

• Execute the configuration and build, and customization of the WMS platform, ensuring strict adherence to the approved process designs for all ambient warehouse functions (order downloading/releasing, receiving, put-away, picking, packing, shipping, cycle counting and inventory control).
• Collaborate with Industrial Engineering and Operations teams to validate that all functional requirements are captured and feasible within the selected WMS. Proactively identify and communicate gaps between the desired process and system capabilities, proposing viable configuration-based solutions.
• Partner with technical integration teams to define and test all technical interfaces required to support the “to-be” processes, ensuring seamless, bidirectional data flow between the WMS and upstream/downstream systems.
• Develop, execute and manage comprehensive test scripts to validate that every system path, business rule, and configuration correctly enables the intended operational process. Lead and facilitate User Acceptance Testing (UAT) to ensure the operational outcome aligns with the engineered design.
Develop clear, role-based training materials and system guides that clearly link WMS tasks back to the SOPs. Provide hands-on support, conduct training sessions and perform root cause analysis to troubleshoot issues, empowering super-users and staff to execute the processes using the new system.

Requirements :

• Bachelor’s degree in Information Technology/System, Supply Chain Management, Business, or a related field.
3-5 years of hands-on experience configuring, implementing, and supporting a major WMS platform.

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)