Senior Specialist, POM Product Owner (APAC AI Hub)

We’re seeking a future team member for the role of Senior Specialist, POM Product Owner to join our AI Hub team. This role is located in Singapore .

The role combines product ownership, solution delivery, stakeholder management, and AI domain knowledge to ensure AI-enabled solutions progress efficiently from concept through production adoption. Focus areas may include Digital Employees, Instruction Capture, Instruction Repair, workflow automation, enterprise copilots, model evaluation frameworks, and AI-enabled operational transformation initiatives.

This position provides an opportunity to work at the center of AI innovation within BNY while developing expertise in AI product delivery, enterprise-scale implementation, responsible AI practices, and operational transformation.

In this role, you’ll make an impact in the following ways:

• Own and actively manage portions of AI Hub product backlogs, ensuring alignment to business priorities, timelines, and measurable outcomes.
• Translate business and operational challenges into well-defined product requirements, user stories, and scalable workflows.
• Partner with Product Managers, AI Engineers, Data Scientists, and Operations teams to support requirements gathering, testing, and release planning.
• Contribute to the delivery of AI-enabled solutions from early-stage experimentation through pilot and production rollout.
• Support the development and implementation of Generative AI, machine learning, and intelligent automation solutions across business areas.
• Collaborate with technical teams to understand solution capabilities, data needs, and evaluation approaches; assist in testing and validation activities.
• Track, analyze, and communicate key success metrics, including productivity gains, operational improvements, and user adoption.
• Serve as a proactive liaison between technical teams and business stakeholders; help lead workshops, demos, and adoption efforts.
• Develop clear, executive-ready materials including status updates, presentations, and supporting documentation.
Ensure adherence to governance, risk, and responsible AI standards; contribute to documentation, approvals, and continuous improvement of AI Hub practices.

To be successful in this role, we’re seeking the following:

• Bachelor's degree in business management or a related discipline.
• At least 1 year product experience, 1-3 years in financial services.
• Experience working within Agile delivery environments including backlog management, sprint planning, user stories, and prioritization frameworks.
• Strong analytical and problem-solving skills with ability to decompose complex business problems into actionable requirements.
• Proven ability to work effectively across technical and non-technical stakeholder groups.
Excellent verbal, written, presentation, and facilitation skills.

Preferred Qualifications

• Experience supporting AI, Machine Learning, Generative AI, Intelligent Automation, Data Products, or Digital Employee initiatives.
• Familiarity with AI product lifecycles, model evaluation concepts, workflow orchestration, or automation technologies.
• Understanding of AI governance, model risk management, privacy, security, or compliance frameworks.