Department Business Intelligence and Data Analytics
LevelExperienced (Team Lead)
LocationHo Chi Minh City
The Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes. Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real ‘intelligence’ in the iteration cycle. Browse our Business Intelligence and Data Analytics team openings to see how you can make an impact with us.
Job Description:
- Define, track, and evaluate core business metrics, and socializing decision-support tools (dashboards, reports, and self-serve analytics).
- Partner closely with senior Marketing stakeholders (CRM, Growth, Campaign) to conduct deep-dive analyses and provide actionable insights to support informed decision-making and drive business growth and efficiency.
- Lead regular business performance communication to stakeholders, clearly explaining key trends, underlying drivers, and implications to enable strategic and timely decisions across Shopee Vietnam.
- Oversee end-to-end business performance across monetization, cost efficiency, and growth opportunities; take ownership of KPI tracking, target setting, and planning for assigned functions.
- Support multiple business functions through the development, automation, and ongoing maintenance of management and performance reports.
Requirements:
- At least 5 years of experience in Business Intelligence or Data Analytics role with proven business impacts in ecommerce industry or digital user growth or digital marketing
- Strong analytical thinking, problems solving, able to break complex and ambiguous problems into small and addressable pieces
- Experience working with cross-functional teams to gather requirements and define the right metrics to describe the state of the business - both on a macro-level and a micro-level
- Ability to learn quickly and adapt with high velocity of change
- Strong experience in SQL
- Experience in e-commerce logistics, especially familiar with launching new things
- Familiarity with Python is a plus
- Proven experience managing a small team (3–4 members)