Growth Operations Manager (Copy Trading)

LinkedIn|KuCoin Exchange|Hong Kong, Hong Kong SAR|11 Aug 2026
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JOB DESCRIPTION

Job Responsibilities

  • Develop and execute user growth strategies for the copy trading business, focusing on user acquisition, activation, retention, and engagement across different markets and user segments.
  • Drive growth initiatives through various channels, optimize operational campaigns, and identify opportunities to scale user adoption and trading activity.
  • Build and manage relationships with trading-focused KOLs, influencers, and community partners. Develop structured partnership strategies to enhance KOL engagement, loyalty, and business contribution.
  • Manage the full user lifecycle, including onboarding, conversion, retention, and reactivation. Identify user pain points and optimize user journeys to improve overall experience and performance metrics.
  • Collaborate closely with product, marketing, and business teams to translate operational insights into product improvements, feature enhancements, and growth initiatives.
  • Conduct user research, market analysis, and competitor benchmarking to identify industry trends, user needs, and new growth opportunities.
  • Monitor market dynamics and competitor strategies, continuously optimize operational approaches, and develop innovative growth models to strengthen product competitiveness.


Job Requirements

  • 3+ years of experience in growth operations, product operations, or user operations within the Web3, fintech, or trading industry.
  • Strong understanding of copy trading products, trading user behaviors, and user growth strategies.
  • Established network within the Web3 ecosystem, including experience managing KOLs, communities, or strategic partnerships.
  • Proven ability to design and execute growth campaigns with measurable business impact.
  • Strong data analysis and problem-solving skills, with the ability to derive insights from user data and make data-driven decisions.
  • Excellent project management and cross-functional collaboration skills, with the ability to operate effectively in a fast-paced and rapidly changing environment.
  • Strong ownership, structured thinking, and a growth mindset with the ability to continuously optimize through experimentation and iteration.