Job Summary
Maintain and grow residential sales by managing customer interactions, developing sales strategies, and building strong networks. Deliver personalized consultations and collaborate with marketing to drive targeted campaigns and close bookings effectively.
Responsibilities
- Capture and maintain up-to-date market information and track changing residential customer preferences
- Handle residential customer enquiries via telephone, e-mail, agents, and walk-ins to build rapport and arrange or personally conduct site visits
- Follow up with customers to close bookings and ensure timely payment collection
- Respond promptly to customer queries and complaints, escalating issues to the Manager Sales (Residential) when necessary
- Prepare and submit timely Management Information System (MIS) reports on residential sales to the Manager Sales (Residential)
- Conduct periodic market visits to assess competitive products and market trends
- Develop and maintain a network of channel partners to expand sales reach
- Execute sales activities at corporate and apartment associations and participate in property expos
- Develop and implement sales strategies to promote products across APAC markets
- Build and maintain a strong pipeline of leads through networking events, community associations, chambers of commerce, seminars, webinars, and digital campaigns
- Conduct one-on-one client consultations, property presentations, and virtual tours to support informed purchasing decisions
- Collaborate with marketing teams to design and execute targeted campaigns on platforms such as LinkedIn, WhatsApp, community events, and property expos
- Stay informed on property regulations, currency fluctuations (INR-SGD), and bilateral economic ties between Singapore and India to advise clients accurately
- Represent the company at key industry events including fairs, business forums, and real estate expos across APAC
Preferred competencies and qualifications
- Excellent communication and presentation skills to effectively engage clients and stakeholders
- Target-oriented mindset to achieve and exceed sales goals
- Strong team collaboration skills and ability to learn quickly in a dynamic environment
- Proactive approach to identifying and resolving customer concerns