Sales Development Representative

Company Description HireNext is a purpose-built service delivery partner for Managed Service Providers. We are not a staffing agency. We are not a consulting firm. We embed pre-vetted, MSP-fluent technical talent directly into client operations under a co-managed FTE model — designed specifically for how MSPs run their business, serve their clients, and scale their teams.

Founded by a 20-year MSP industry veteran who built and operated co-managed delivery models at scale, HireNext solves the problem every growing MSP eventually hits: finding reliable, MSP-trained technical talent that fits the culture, knows the tools, and delivers from day one.

We are founder-led, early-stage, and moving with intention. This is a ground-floor opportunity to help shape how HireNext goes to market — and grow with a company purpose-built for the AI-accelerated MSP future.

Role Description

HireNext is hiring its first Sales Development Manager. This is not a list-dialing, SaaS-template role.

This is a role built for someone who understands how US IT outsourcing and co-managed delivery models are positioned and sold — and who can have a credible first conversation with an MSP owner about service delivery without reading from a script.

Based in India, this role will focus on outbound prospecting into MSP markets across the US and Canada. You will work closely with the CEO to build the outbound engine from scratch — sequencing, messaging, ICP targeting, and pipeline qualification.

You will be the first voice MSP prospects hear from HireNext. If you have a strong background in US IT staffing or outsourcing sales and want to bring that experience into one of the most underserved niches in the market — this role was built for you.

Role Expectations

• Build and execute targeted outbound campaigns to MSP owners, Operations Directors, Service Managers, and VPs of Service Delivery across US, UK, and Australian markets

• Identify, research, and prioritize ICP-fit MSP accounts using LinkedIn, IT Nation, CompTIA directories, MSPGeek, and industry event lists

• Run multi-touch sequences — email, phone, LinkedIn, community engagement — that open doors with MSP decision-makers

• Convert cold and warm outreach into qualified discovery calls for the CEO

• Lead early discovery conversations to qualify pain around service delivery gaps, technical headcount, co-managed staffing, and capacity constraints

• Document prospect context, org structure, current toolstack, and service delivery model before every handoff — no surprises for the CEO

• Disqualify as confidently as you qualify — protect pipeline quality from day one

• Surface objection patterns, competitive signals, and ICP learnings back to leadership weekly

• Help shape outbound messaging, sequence design, and positioning as we build the playbook together

• Represent HireNext in MSP communities (HTG, ASCII, CompTIA, LinkedIn, Reddit MSP) with consistent, credible engagement

Qualifications

• Candidates should possess skills in Inside Sales and Lead Generation to manage outreach and build a qualified pipeline.
• Candidates should possess strong Communication and Sales skills to engage prospects, conduct discovery conversations, and move opportunities forward.
• Candidates should possess Business Development skills to identify new markets, nurture relationships, and support long-term growth initiatives.
• Relevant experience in B2B technology or MSP-focused sales is beneficial.
• Comfort using CRM tools and sales engagement platforms, with solid data entry and organization skills.
• Ability to work on-site in Mohali district, collaborate with cross-functional teams, and manage time effectively in a fast-paced environment.
• Demonstrated resilience, goal orientation, and willingness to learn about managed services and technical staffing.
• A bachelor’s degree in Business, Marketing, or a related field is preferred but equivalent experience will be considered.